Make an Appointment: (480) 803-1500 | [email protected]

  • FAQs

    How do I set-up my first appointment?

    Healing & Wellness offers a free 15-minute telephone consultation to assess your needs and ensure we can provide the right therapist for you. Selecting the right therapist is a personal decision, because it is important to select one that will help you overcome your unique obstacles and help you achieve your goals.  You are taking a courageous journey and the key to your success is finding a therapist that is a good match.  Everyone has their own unique needs and we could be the one to assist, or perhaps you need more specialized treatment that we are not trained in. This will all be discussed during the call.

    Call the office 480-803-1500 to schedule the consultation; or, fill out the contact form.

    How long does each therapy session take?

    Therapy sessions are typically once a week and can last for 45 to 60 minutes. This can vary depending on your requirements for treatment and your insurance.

    What are your hours?

    Appointments availability differs by therapist.  Please see their individual pages for further details.

    Do you accept insurance?

    Healing & Wellness accept some insurance plans and those where we are not in-network, we can assist you with filing the out-of-network claims by providing a Superbill.  View our Rates & Insurance page for more information.

    *Please note that you are responsible for knowing coverage specific to your plan.

    Privacy Notice
    If it is important to have your treatment remain private, you can choose to not use your insurance to pay for counseling. The reason for this is that we are required to provide a mental health diagnosis and this will be on your record.  If you wish to not have any of your health information shared with your insurance, you can do what is called “self-pay” (cash, check, credit card, etc).

    What happens at the first session?

    Prior to your first appointment, you will receive an invitation to the Healing & Wellness client portal where you can fill out all your paperwork prior to your 1st session. This first session is typically referred to as an Intake Assessment.  During the appointment, we will talk about what brought you therapy, what you hope to accomplish, and start to develop our roadmap to your recovery.

    I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?

    Not at all. People who ask for help know when they need it and have the courage to reach out. Everyone needs help now and then. In our work together, we will help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.

    What’s the difference between talking to you or my best friend or family?

    The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, counseling is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

    Why shouldn’t I just take medication?

    Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing, and expand your strengths that can help you accomplish your personal goals.

    How does it work? What do I have to do in sessions?

    Because each person has different issues and goals for counseling, it will be different depending on the individual. We tailor our therapeutic approach to your specific needs.

    How long will it take?

    Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstance is unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

    Can I come back if I successfully completed treatment?

    Yes, even though you will resolve what brought you to treatment, life events may occur that you are not able to sort out yourself. Returning for help to explore where you are stuck is not uncommon and by no means an indication you have failed.  It only would show that you are brave enough to ask for help again.

    I want to get the most out of therapy. What can I do to help?

    We are so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.

    Schedule a Free 15-Minute Phone Consultation